“Become informed. Take advantage of our free initial consultation.”
– Dennis Reeve
“Speaking in code is an easy trap to fall into. It is the language lawyers use daily with their peers, so to talk in legal terms with a client seems totally natural. This can create two problems. First of all, when clients don’t understand what is going on, they aren’t in a position to make informed decisions. The second problem is emotional: When someone speaks ‘above’ a customer’s understanding, it makes the client feel inferior.”
“We’re [McLeish , Orlando LLP] in the process of retaining an ad agency for some of our marketing,” says Dale Orlando. “And it’s really frustrating when they use acronyms we don’t understand. You don’t want to ask because it seems like everybody else
